Frequently Asked Questions
Everything you need to know about your Caden Lane favorites.
When will my order ship?
Standard orders typically process within 3-5 business days. Please note that personalized or custom-made items may require an additional 7-10 business days for production before shipping.
What is your return policy?
We accept returns on unwashed and unworn items within 30 days of delivery. Please note that all personalized items, sale items, and intimate apparel are final sale and cannot be returned.
How do I care for my Caden Lane fabrics?
To keep your items looking their best, we recommend machine washing on a cold, gentle cycle with phosphate-free detergent. Tumble dry on low heat or hang to dry.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location and order weight.
Can I make changes to my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes within 1 hour of purchase. Please contact our customer support team immediately for assistance.
Are your products safe for newborns?
Absolutely. Safety is our top priority. All of our apparel and nursery items meet rigorous safety standards and are crafted from high-quality, non-toxic materials gentle enough for sensitive skin.